Terms and Conditions

Terms and Conditions

Terms and Conditions

1. Terms

By accessing the website at https://www.triwellness.co.uk, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License 

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Tri Wellness’ website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

    1. modify or copy the materials;

    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

    3. attempt to decompile or reverse engineer any software contained on Tri Wellness’ website;

    4. remove any copyright or other proprietary notations from the materials; or

    5. transfer the materials to another person or “mirror” the materials on any other server.

  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Tri Wellness at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Tri Wellness’ website are provided on an ‘as is’ basis. Tri Wellness makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

  2. Further, Tri Wellness does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Tri Wellness or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Tri Wellness’ website, even if Tri Wellness or a Tri Wellness authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on Tri Wellness’ website could include technical, typographical, or photographic errors. Tri Wellness does not warrant that any of the materials on its website are accurate, complete or current. Tri Wellness may make changes to the materials contained on its website at any time without notice. However Tri Wellness does not make any commitment to update the materials.

6. Links

Tri Wellness has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Tri Wellness of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

Tri Wellness may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.


Terms and Conditions for attending our clinic



1.1 These Terms and Conditions form the basis of the Agreement between you and Tri Wellness Limited.

1.2 Please read this paperwork carefully and take the opportunity to ask questions of our team at this stage.

1.3 Your clinician will carry out a Initial assessment with you to determine the treatment that you should have and let you know their recommended treatment plan. It is your responsibility to ensure that the planned treatment accurately reflects your wishes as discussed with your clinician in relation to your Care.


Your Agreement with Tri Wellness

1.4 By registering with us, you agree to be bound by these Terms. If there is any conflict between these Terms, the Privacy Policy and Admission Form, these Terms will take precedence followed by the Privacy Policy. If there is any inconsistency between this Agreement and any marketing material, this Agreement will take precedence. Tri Wellness may update these Terms from time to time however any changes will only apply to any future visits and you will be asked to agree to any new Terms before they become effective for you. Note that any new Terms will not apply to any Treatment Plan which is part-way through when the Terms are changed.



1.5 Clinicians involved in your Care are independent practitioners and are not employees of Tri Wellness. Accordingly, other than in relation to obligations under the Privacy Policy, Tri Wellness will not be liable for any act or omission of a clinician (or the company or partnership that employs or engages the clinicians). The clinician will be responsible for the Care he/she gives you.


1.6 Subject to any alternative arrangements, you will be sent an invoice with the cost of your treatment and date to be paid into the Tri Wellness account.

Methods of Payment

1.7 Payments can be made via bank transfer, major debit or credit cards.

1.8 If you are paying the full balance of a package, we accept payments online via credit card or debit card.



Cancellation and Refunds

1.9 Tri Wellness will charge a cancellation fee if you cancel your appointment, providing less than 24hr notice to Tri Wellness or your clinician.


2.0 If you have already paid for a Price Package or a made a deposit, we will refund your payment, less any amount that you owe to Tri Wellness and/or the clinician. Please note that we will pay any refund (by cheque or electronic transfer) only to the cardholder or person who made the original payment. We do not pay cash refunds.

2.1 If your clinician cancels your Treatment Plan because they consider it is not in your best interests for medical reasons, and you have already made a payment, we will refund that payment, less any amount that you owe to Tri Wellness and/or the clinician , in line with 2.0 above.

2.2 Tri Wellness reserves the right to decline patients for treatment. Any such decisions would usually be based on ensuring, for example, the safety of our patients or staff, however such decisions will be made at our sole discretion.



2.3 Following cancellation by you or your clinician, for whatever reason, if you would like to reschedule your appointment please contact us and we will be happy to arrange an appointment at a time convenient to you.


Your property

2.4 While we will take all reasonable care to ensure the safety of your belongings, Tri Wellness does not accept any responsibility for the theft or loss of, or damage to, any of your or your visitors’ property. We would strongly advise you not to bring valuable personal belongings into Tri Wellness with you, unless required during your stay.


Children Receiving Treatment

2.5 Where a person signs an Admission Form as a parent or guardian on behalf of a child under the age of 18 who is under their care, they agree that they will be bound by these Terms, even if that child breaches, or is not bound by, any part of these Terms. In these circumstances, the references in these Terms to “you” and “your” shall include, as well as the child, the parent or guardian of such child in so far as such references relate to any obligation to pay for any Care provided by Tri Wellness to that child.



2.6 Here at Tri Wellness Limited we respect the confidentiality of all of our patients. We will treat all information provided to

us by you as confidential and, subject to the terms of our Privacy Policy will not disclose any such information to any person outside of Tri Wellness without your express consent or as otherwise required by law. In the interests of privacy for

all of our patients we also request that you keep confidential any information or knowledge that you acquire during your visit.

2.7 We abide and our in regulation with the General Data Protection Regulation and registered with the ICO for the protection of all patients data and personal information.


3. By agreeing to the Terms and Conditions above, you are agreeing for all future appointments at Tri Wellness.

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